MyListing Website Care

Keep Things Humming. Protect Your Investment.

Make a Great First Impression

Your website is often the first thing people will interact with when it comes to your brand. Making a great first impression should be one of the primary concerns for your MyListing website and while every business wants to reduce its overall technology spend, a company website and its associated technology is something that should be a priority.

Having the right website care plan in place is essential for staying on top of your website’s security, performance, and functionality, so all of your visitors are excited to return after you have hooked them with that great first impression. Our care plans allow us to be your partner on your MyListing journey, acting as an extension of your team or as the entire technology arm of your business.

MyListing Website Care Features

For each site that you have covered under a MyListing Website Care plan, you will have access to over $600 worth of premium plugins that are fully licensed and will automatically get software updates released by the vendors.

While support for these plugins isn’t directly available from the vendor, those covered under either our Elite or Ultimate MyListing Website Care plan can request support directly from our team, as well as those that have purchased MyListing Website Support or MyListing Website Build hours.

For those that are under our Premium MyListing Care plan, there is a good chance you can get FREE support using our Facebook group.

Please note that we NEVER disclose vendor license keys.

Kinsta, an award-winning WordPress hosting solution, is included and continues to be our recommended website hosting vendor for website owners that want the best of the best.

For more information about what’s included, be sure to check out our Kinsta WordPress Hosting page.

In addition to having server-based backups (Kinsta), it’s important to have backups that live elsewhere for redundancy, and while unlikely to be needed, these monthly backups give your website one more extra recovery point so that you never have a single point of failure when it comes to backing up your data.

If you have trouble with any of the offerings included in your care plan, we are here for you, but please note that this support is for troubleshooting only, rather than for adding functionality, adding design, adding content, etc.

While the Kinsta team will be performing the actual migration, we are responsible for initiating the migration, and we are there to help you should you need a hand with anything that’s outside of Kinsta’s responsibility.

  • Kinsta Management
  • DNS Management (Source and Destination)
  • Migration Management

SSL certificates are critical for maintaining website security and any website that allows online payments requires a valid SSL certificate to be installed. Also, without a valid certificate, Google will show a website as being non-secure, regardless of whether it allows online payments.

  • SSL Certificate Implementation.
  • SSL Certificate Monitoring (i.e. SSL Certification) to ensure SSL is always properly in place.
  • Ensure all content is being served over a secure connection so bad actors don’t find their way in.

Content Delivery Network (CDN) solutions provide visitors with a faster browsing experience, as website data is placed closer to their location, and while this is especially important for clients that have users all over the globe, performance gains can still be seen for more of a localized user base. Depending on the CDN solution, there are additional benefits for website owners, such as multi-layer security, performance optimization elements, email address protection, country blocking, and more.

Cloudflare is our recommended CDN solution and if you happen to be using it already or would like to use it, we can set it up for you.

  • Procure and connect the solution to your website.
  • Optimize Cloudflare while taking into account hosting, WordPress components, etc.
  • Thoroughly test for performance and compatibility with other solutions on your website.

Websites are monitored 24/7 to ensure accessibility and alerts are sent out to all parties, in the event a website goes offline. If your website becomes inaccessible during our normal business hours (Monday – Friday, 8 a.m. to 6 p.m. EST), we will stop whatever we are doing to help you bring your website back online. 

Should your website go offline during our non-business hours, Kinsta is available to you 24/7, to assist.

Updates are constantly being released for WordPress Core (i.e. WordPress) and these updates need to be tested and systematically rolled out according to best practice, which is something we do for our clients.

  • Monitor for security and non-security updates.
  • Apply security updates as a high priority.
  • Test updates within the staging environment as needed.
  • Apply updates according to best practices.

Updates are constantly being released for WordPress plugins and these updates need to be sourced, tested, and systematically rolled out according to best practice, which is something we do for our clients.

  • Monitor for security and non-security updates.
  • Apply security updates as a high priority.
  • Test updates within the staging environment as needed.
  • Apply updates according to best practices.

Updating the MyListing theme can be a highly sensitive task, due to the vast number of changes that can be included in an update, not to mention all the things that can break. We are happy to automatically apply MyListing theme updates for you, on an ongoing basis, but our typical approach is outlined below.

Major Updates
These are typically .0 releases (e.g. 2.6.0) that come with big changes to the theme, and we only apply these updates, if we have express permission to do so. In short, applying major updates requires coordination between your team and ours, to ensure everything looks good and functions correctly after a major update is applied.

Minor Updates
These are typically .x releases (e.g. 2.6.1) that come with minor changes to the theme, and we apply these updates automatically unless there is something in the update that we feel needs a bit of coordination, as with major updates.

These are WordPress updates that can be released at a moment’s notice to fix security or major functionality issues, and it is super important to apply these updates in a timely fashion, so we have included the application of these updates within every care plan.

This must-have for anyone that builds MyListing websites, is a project board that is constantly updated and can be easily imported into pretty much any project management software, by following their .CSV import instructions.

Project Management Solution Examples

  • NiftyPM (Club members get 20% OFF.)
  • Asana (Freemium)
  • Trello (Freemium)
  • Basecamp (Freemium)
  • ClickUp (Freemium)

Using the ever-popular and easy-to-use Asana project management solution, we will create a dashboard for you to assign us tasks and track the progress of those tasks.

These are defined as any task, outside of custom development, that can be completed in 15 minutes or less, and if we anticipate that a task will take more than that amount of time, we may request that you purchase some additional support time.

  • Adjust Kinsta Settings
  • Adjust WordPress Settings
  • Adjust MyListing Settings
  • Adjust WordPress Plugin Settings
  • Adjust Media
  • Adjust CSS
  • and more

Once every 4 months, we will proactively perform our MyListing Technology Audit service, so that everyone knows where your website stands in terms of being set up for long-term success.

From the time your website is onboarded, we will work with you to optimize your entire website infrastructure, and as things change (technology, recommendations, client needs, etc.), care plans allow us to continuously help you stay ahead of the curve. Pulling from your unlimited small tasks, you can feel free to ask us to look into specific issues you are seeing or to do a quick check of your settings.

  • CDN
  • Kinsta Server Environment
  • WordPress Core
  • MyListing Theme
  • WordPress  Optimization Plugins

Note: This is a team effort and not a proactive service. Meaning, our team needs to be asked to look into your website’s performance. Also, deep-diving into performance optimization for a website, page by page, post by post, takes a ton of time, so as you can imagine, that cannot be covered under a care plan, and would be handled separately, under our MyListing Website Support.

While we recommend Cloudflare as your CDN solution, you are welcome to bring your own CDN solution into your environment and we will help manage it.

  • Monitor various communication channels for changes to best practices and recommendations.
  • Continue to optimize the environment according to our ongoing findings.

ShortPixel Adaptive Images is our recommended image optimization solution for WordPress websites, and depending on your plan, we include ShortPixel credits (5K or 10K), which keeps you from having to purchase your own ShortPixel credits, set up your account, etc. We will also install and configure the ShortPixel Adaptive Image plugin for you and connect your ShortPixel sub-account to your website so you can see how many credits you have used.

We will send you a report on a monthly basis to give you a summary of everything we are doing to look after your investment.

  • Updates
  • Cloud Backups
  • Performance
  • Security
  • WooCommerce

Note: These reports are by request only, as we do not want to send you emails that you do not wish to receive.

We will help you with the initial base configuration of Google Search Console so that it’s talking to your website and doing what it should, and we will help with fixing any errors with your website, as reported by Google.

  • Account Setup
  • Base Configuration
  • Sitemap Submission
  • Jumpstart Indexing
  • Monitor and Communicate Future Recommended Changes

We will help you with the initial base configuration of Google Analytics so that it’s talking to your website and doing what it should, and we will help with fixing any errors with your website, as reported by Google.

  • Account Setup
  • Base Configuration
  • Verify Tracking
  • Monitor and Communicate Future Recommended Changes

We will help you with the initial base configuration of Google Tag Manager so that it’s talking to your website and doing what it should, and we will help with fixing any errors with your website, as reported by Google.

  • Account Setup
  • Base Configuration
  • Facebook Pixel Tracking
  • Monitor and Communicate Future Recommended Changes

While we consider anyone covered under our care plans a priority, those under our Ultimate care plan are looked after first, when it comes to putting out fires, completing tasks, etc., but we are highly responsive and work through issues/tasks quickly, so we will absolutely get to everyone’s issues in a timely fashion.

Frequently Asked Questions

No. For us to provide the best possible service and results for your website, we require our customers to be on our Kinsta WordPress Hosting plan, which is already included with our care plans.

Yes. Kinsta is available to you 24/7 and we are available during our normal business hours (Monday – Friday, 8 a.m. to 6 p.m. EST).

Nothing will stop working and you will get to keep the premium plugins, but you will no longer receive updates or support for those assets.

Someone will always be available to help you. Kinsta is available to you 24/7 and we are available during our normal business hours (Monday – Friday, 8 a.m. to 6 p.m. EST).

You can purchase MyListing Website Support and assign us tasks using your Asana dashboard.

We maintain a policy of no refunds. Due to the month-to-month, cancel anytime nature of this offering we shall not be compelled to issue a refund, pro-rated or otherwise for any reason, but we do reserve the right to issue a refund on a case-by-case basis at our sole discretion.

Website Care Pricing

Upgrade. Downgrade. Cancel any time.

Premium

$ 59
/ month
  • Huge Premium Plugin Library
  • Kinsta WordPress Hosting
  • Staging Environment
  • Highly-Secure Network
  • Security Assurance
  • WordPress Performance Monitoring
  • Server-Based Backups
  • Reserve Cloud Backup
  • WordPress Expert Support
  • Hosting Migration
  • SSL Cert & Certification
  • Cloudflare CDN Config
  • 24/7 Uptime Monitoring
  • WordPress Core Updates
  • WordPress Plugin Updates
  • MyListing Theme Updates
  • Emergency WordPress Updates
  • MyListing Protect Template
  • Project & Support Dashboard
  • Unlimited Small Tasks
  • Quarterly Audits
  • Performance Optimization
  • CDN Management
  • ShortPixel Image Credits
  • Monthly Care Reports
  • Google Search Console Config
  • Google Analytics Config
  • Google Tag Manager Config
  • Priority Support & Enhancements

Elite

$ 99
/ month
  • Huge Premium Plugin Library
  • Kinsta WordPress Hosting
  • Staging Environment
  • Highly-Secure Network
  • Security Assurance
  • WordPress Performance Monitoring
  • Server-Based Backups
  • Reserve Cloud Backup
  • WordPress Expert Support
  • Hosting Migration
  • SSL Cert & Certification
  • Cloudflare CDN Config
  • 24/7 Uptime Monitoring
  • WordPress Core Updates
  • WordPress Plugin Updates
  • MyListing Theme Updates
  • Emergency WordPress Updates
  • MyListing Protect Template
  • Project & Support Dashboard
  • Unlimited Small Tasks
  • Quarterly Audits
  • Performance Optimization
  • CDN Management
  • ShortPixel Image Credits (5,000)
  • Monthly Care Reports
  • Google Search Console Config
  • Google Analytics Config
  • Google Tag Manager Config
  • Priority Support & Enhancements

Ultimate

$ 149
/ month
  • Huge Premium Plugin Library
  • Kinsta WordPress Hosting
  • Staging Environment
  • Highly-Secure Network
  • Security Assurance
  • WordPress Performance Monitoring
  • Server-Based Backups
  • Reserve Cloud Backup
  • WordPress Expert Support
  • Hosting Migration
  • SSL Cert & Certification
  • Cloudflare CDN Config
  • 24/7 Uptime Monitoring
  • WordPress Core Updates
  • WordPress Plugin Updates
  • MyListing Theme Updates
  • Emergency WordPress Updates
  • MyListing Protect Template
  • Project & Support Dashboard
  • Unlimited Small Tasks
  • Quarterly Audits
  • Performance Optimization
  • CDN Management
  • ShortPixel Image Credits (10,000)
  • Monthly Care Reports
  • Google Search Console Config
  • Google Analytics Config
  • Google Tag Manager Config
  • Priority Support & Enhancements

Real. Testimony.

Dom P.
Founder - Hollihock
Read More
"Ryan at MyListing Club has been an indispensable resource for my business.

From his quick responses in the early days of simple learning about the MyListing theme all the way up to helping me launch my startup to paid subscribers.

And beyond! I’ve worked with him for nearly a year on my website and he has been a supportive person that I consider part of my team.

He truly understands the entrepreneurial mindset, has creative solutions to problems, and is always quick and punctual with tasks.

If you’re building a MyListing website, you’re not going to find a better person to work with who knows more about the theme than him.

He’s a master at it."
Jeff M.
Founder - Million Dollar Connection
Read More
"Wow, where to start? The MyListing Club team has been amazing.

I was having so many problems with my hosting and slow service even though I had a business hosting account that was meant to be fast.

They stepped in, asked me a few questions, and then took over.

We moved my hosting to Kinsta, implemented an image optimization solution, and a few other bits.

The speed and functionality of my website drastically turned around and I'm more comfortable with marketing the site without embarrassment.

The MyListing Club team's communication and help has been invaluable and their knowledge is amazing.

I'm looking forward to carrying on working with them and have already recommended them to a few people.

I encourage anyone to use their services."
Kate H.
Founder - Energy Saving Genie
Read More
"MyListing Club did some site optimization work for us at Energy Saving Genie.

It was such a smooth process, explained and executed efficiently and they know their stuff.

We look forward to working with them again in the future."
Dempsey D.
Founder - Zoobli
Read More
"We started with the MyListing Club Petfinders Starter Site for inspiration.

Along the way, we found you can always count on the MyListing Club to help with any issues, big or small.

Ryan knows what he is doing and runs a great community for all MyListing theme users."
Jesse M.
Founder - Chow For Now
Read More
"I wanted to share my experience using a Starter Site from MyListing Club.

At the start of the week, I had nothing and I needed to get a MyListing website up and running quickly, so I decided to purchase a Starter Site from MyListing Club.

1. The purchase and delivery of a working site to me was almost instant.
2. I could immediately see the YEAR of hard work I spent on another MyListing website already done for me.
3. Within 72 hours I had made my personal adjustments to the Starter Site and I went LIVE with my new website!

For those that have been using MyListing for a while and can appreciate how many wonderful settings and customizations that are available to us, this is an amazing timeframe.

Zero to Launch in 72 hours!

Not only a great functioning site but the smart stuff (Perfmatters, WP Rocket, SEOPress Pro, ShortPixel AI, and more) in the background was done too.

I highly highly recommend going down this route for both novices who don't have the time or means to learn this world, and experienced users who like the idea of sending client sites live within the same week!"
Vlad T.
Founder - Ballroom Pages
Read More
"Thank you, Ryan and MyListing Club for helping me scale my business while saving money at the same time.

Transferring our website to the Club's Kinsta hosting plan was extremely easy.

Trying to get the plugins and hosting on my own would easily have cost 10 times more.

Kinsta and MyListing Club are always quick to respond and help me with any issues or questions that I have.

The MyListing Club and the MyListing theme are the powerhouse combo that everyone needs to build and grow their online directory quickly and easily."
Rosie J.
Founder - Mountain Bike School
Read More
"I have had an incredible experience with MyListing Club and their products.

I had ordered a Starter Site and have been extremely happy with that decision. It has made the whole process much smoother and less expensive in the long run.

I really wanted to build a site that was beautiful and engaging. My one mistake was going with a hosting company that was "less expensive."

My site was running so slow, the map was taking forever to load, and I was getting a ton of errors. I posted some questions in the MyListing Club Facebook Group (another invaluable asset) and Ryan reached out to me to take a look.

He explained some of the issues and I decided to make the switch to Kinsta Hosting through them. Why didn't I do this from the start!?!

Wow, it's like my site is on turbo! Super fast, no errors. MyListing Club did it again. Thank you!"
Adriana A.
Founder - Latinx Therapy
Read More
"After having my website down for 3 months due to another web developer, I reached out to Ryan and he helped me create an entire site with TWO directories within 2 weeks.

He listened to me and was able to create my vision into reality within the capabilities of MyListing.

I am not very tech-savvy, but Ryan is helpful in providing different options that I can look into for the goals that I am trying to reach, including increasing my income streams.

I highly recommend working with Ryan! "
Jeremy K.
Founder - Rawhide Sports
Read More
"Our website care was handled overseas and we had numerous issues with basic functionality that occurred over and over.

MyListing Club is looking after our website now and they have drastically turned things around for us.

Having a team that's proactive and not just reactive, has made the world of difference for us!"
Belen D.
Founder - e-volve Your World
Read More
"I was so excited telling a friend about my website and how smooth it was to work with Ryan at MyListing Club.

My friend was like wow...it looks like you had really found a great team supporting your project!

And yes, that is how I feel, from technical questions, to design and all the things that involve starting a MyListing website from zero, the process always has been outstanding!

Fast communication, fast delivery, and the best of all...very reliable.

My online business is up and running, and this would have never happened if I tried to learn and do it all myself.

You need to delegate things, so you can move faster.

Worth every single dollar!"
Carol P.
Founder - Find Open Days
Read More
"I have worked with MyListing Club for over a year from an MVP of my product to full-blown site delivery.

Ryan has been fully supportive and incredibly knowledgeable to help guide us through some of the pitfalls and ensure we were successful.

They go the extra mile to guarantee I deliver the best experience for my customer as well as a great end product.

Would highly recommend."
Donna L.
Founder - Officiant Directory
Read More
"I cannot say enough about Ryan with MyListing Club and his services.

I was at the end of my rope and ready to pull the plug on my MyListing Directory because of issues that I did not know how to fix.

People, I hired only made it worse.

Someone recommended Ryan and I am SO glad they did.

From the minute I reached out to Ryan he let me know what was going to be done and what it would cost.

He responded immediately and has stayed in touch every step of the way.

What a relief!

We set everything up on a task board and he knocked out every issue one by one in no time.

Buying blocks of time allows him to dig in and find out what is wrong and correct.

He is very knowledgeable so it does not take him long to get things sorted out.

I'm now on a MyListing Website Care plan and I have such peace of mind knowing he is monitoring the site and will handle any hiccups.

I have so much confidence in Ryan that I’ve hired him to take the site to the next level with SEO.

HIGHLY Recommend! "
Manuel K.
Founder - Feet Community & Marketplace
Read More
"The Barbers Guild Starter Site is exactly what we were looking for.

Within 24 hours after the purchase, our MyListing platform was online with the new, beautiful Starter Site, so we could get started right away.

What we love about this Starter Site is the super-clean look and the beautiful high-quality design. It is flexible and unique with additional great features.

Ryan helped us greatly during the time we had to customize the Starter Site for our purposes.

His speed of support and professional work is quite phenomenal.

If you are considering buying a Starter Site, we can highly recommend that you do.

We are extremely happy with our Starter Site and the Website Care Service!"
Georgia S.
Founder - AfterSchool NZ
Read More
"MyListing Club has completely exceeded our expectations.

Amazing turnaround and even more amazing results; their work has given us confidence in our website speed, performance, and reliability.

Their communication is impeccable and expertise is second to none.

MyListing Club is an invaluable asset to our business and we are delighted to continue working with them!"
Rodney J.
Founder - PokerDIY
Read More
"PokerDIY gets over 30k hits per month and runs on WordPress with lots of user interactions.

We tried other hosting sites but by far the best performance for value came from Kinsta and MyListing Club.

Onboarding was easy and support was quick to respond to any issues we had.
Fatih Kilic
Founder - Repair Spots
Read More
"Kinsta was always my first hosting choice, but I was reluctant because of its price.

MyListing Club made it possible to reap the benefits of this awesome host without the high costs.

What is more, Ryan gives you access to free top-notch assets for your website when you go for the Club's Kinsta hosting package.

He has also written clear documentation for plugins such as Perfmatters and WP Rocket which allow you to start and fly off with your website in no time.

I am happy to see my website be quicker than I have ever seen before, also in comparison with other projects and even other premium hosting companies.

I would definitely recommend trying out the Club's Kinsta hosting package."
Jennifer M.
Founder - Seven Sisters Alumnae Association
Read More
"Having found MyListing Club after a few other stops and starts on a website project, I would highly recommend them for building and maintaining sites.

They have provided terrific customer service, demonstrated detailed technical knowledge, and go above and beyond with every detail.

From our precise project plan in the beginning to their straight forward processes, they are consummate professionals.

MyListing Club's ability to explain complex technical concepts to the average computer user is an extraordinary skill, as is their level of patience with someone just learning the ropes.

I would recommend their services for your project and would be happy to answer any questions.

My new website is beautiful and functional which is important to attracting members and building my user community."

WooCommerce Subscriptions Ready

The latest version of the WooCommerce Subscriptions plugin is included (unlicensed) and once you have a Starter Site in hand, you can easily put in your own pricing, package features, graphics, etc.

Should you not wish to use WooCommerce Subscriptions, you can simply turn the Listing Subscription packages into standard MyListing packages in just a few clicks and be on your way.

  • Custom WooCommerce Endpoint Design
  • WooCoommerce Subscriptions Setup
  • Listing Subscription Packages
  • Listing Subscription Switching
  • Stripe Payment Gateway Plugin
  •  and more…

Note: The latest version of the WooCommerce Subscriptions plugin is included, but you need to purchase your own license or sign up for a qualifying MyListing Website Care plan if you wish to receive future plugin updates and support.

Premium Assets

Get licensed, premium plugins, valued at over $600 in the first year alone, making a Starter Site investment a no-brainer.

You will get licensed copies of all the plugins listed below, with the exception of the WooCommerce Subscriptions and WooCommerce Product Vendors, and the licenses are yours to keep, for as long as the plugins remain on your website.

  • Admin 2020 ($39)
  • Crocoblock Suite ($130)
  • Elementor Pro ($49)
  • Perfmatters ($25)
  • Permalink Manager Pro ($45)
  • SEOPress Pro ($39)
  • WooCommerce Product Vendors ($79) 
  • WooCommerce Subscriptions ($199)
  • WP Rocket ($49)