Direct Messaging Admin Center

Q: Do You Offer Support?

Yep! You are welcome to reach out to me if you encounter any issues. Club Community Contact Form

Q: How Do I Add This to My Site?

Super easy! Follow the simple steps below. Download, install, and activate the plugin. Copy your license key from the Licensing area of your Club Account. Direct Messaging Admin Center > License > Paste in your license key. Click ‘Activate License.’

Q: Can't We Manually Delete Chats From the Database Without This Add-on?

Yes, but it’s a painful experience. 👎 Limitations: Chats within the database are identified by user ID rather than username. Also, when users are deleted from your website, their chats remain in the database. Dangerous: Any time someone manually edits the WordPress database, it’s risky. You could delete data vital to your website or, as it relates explicitly to the Direct Messages, the wrong chats. Time-Consuming: First, you must identify the user in your WordPress user list by looking up their ID. Then, you must manually go to your database management tool, log in, locate the correct chat(s), and then delete them. The Direct Messaging Admin Center eliminates the above issues, removing the pain of deleting chats from the database. Chats are easily identified by username within the Admin Center, and once a user is deleted from your website, all of their chats are deleted as well. Eliminate the risks by no longer having to go into your database to clean out conversations. You can save loads of time by not having to first identify the users and then go into your database to remove conversations.

Q: Do Admin-Deleted Chats Also Get Removed From the User's Direct Messaging Screen?

Yes. Chats are also immediately removed from the front end of your website, so your users aren’t viewing conversations that no longer exist.

Q: Can I See This on a Working MyListing Website?

No, this is a back-end solution, not a front-end one. However, I do show this working on a MyListing website within this introduction video .

Auto-Replies

Reduce Website Bloat

Conversation Monitoring & Privacy Compliance

By default, the MyListing direct messaging feature is lacking many features and adds bloat to your website. Let’s fix that!

With this add-on, you’ll unlock new features that help you comply with privacy laws, protect your users, reduce website bloat, make more money, and more!

GDPR & Privacy Compliance

When a user requests that their account be deleted, all of their direct messages can automatically be deleted as well. This complies with "the right to be forgotten" laws.

Conversation Monitoring

Website admins can see the actual conversations, complete with usernames, timestamps, etc., for historical purposes or to quickly take action if needed, such as deleting messages.

Customizable Auto-Reply

Website admins can now provide automatic auto-replies via email, so the sender is no longer left to wonder. The global reply message is customizable, and so are the auto-reply intervals.

Reduce Website Bloat

The days of going into your website's database to clean out stale messages are over! Website admins can quickly remove messages from their website, selectively or in bulk.

Make More Money

Feel confident in charging more for your Listing Packages with these powerful new MyListing Direct Messaging features you can offer your customers or gain back the trust of past customers.

Feature Request

Are there additional features that you would like to see within this MyListing add-on? If so, I would love to hear any thoughts you have. Please don't hesitate to contact me, by clicking on this card.

Intro

How It Works

Obtain

Purchase, download, and install the add-on like any other plugin.

Buy Now

Personalize

Adjust the admin center settings to fit your MyListing website's requirements.

Get Started

Enjoy!

Take pride in providing your users with a safe direct messaging experience.

Level Up

FAQs

Do You Offer Support?

Yep! You are welcome to reach out to me if you encounter any issues.

How Do I Add This to My Site?

Super easy! Follow the simple steps below.

Download, install, and activate the plugin.
Copy your license key from the Licensing area of your Club Account.
Direct Messaging Admin Center > License > Paste in your license key.
Click ‘Activate License.’

How to I Customize the Auto-Reply Message?

As people request changes through the Club’s Custom Development service, I anticipate adding this as a core feature at some point. Until then, please see below.

Default Auto-Reply Message

“Hi,

You have received an auto-reply from user: <username>

Thank you for your message. We’ll be in touch as soon as possible. Your satisfaction is our top priority. If, for any reason, you do not receive a reply within a reasonable amount of time, please reply to this email, and we will be happy to assist.”

Adjust the Default Auto-Reply Message

Note: If/when the add-on receives updates, you will lose your custom message. You’ll need to repeat these steps until adjusting the auto-reply message becomes a core feature of this add-on. If you’re a client of mine, drop me a task in Asana to take care of this for you.

Connect to your website with FileZilla (Free).
Browse to /wp-content/plugins/mylisting-club-direct-messaging-admin-center/includes/.
Edit the functions.php file.
Make your changes.
Save changes.
Test.

Can't We Manually Delete Chats From the Database Without This Add-on?

Yes, but it’s a painful experience. 👎

Limitations: Chats within the database are identified by user ID rather than username. Also, when users are deleted from your website, their chats remain in the database.
Dangerous: Any time someone manually edits the WordPress database, it’s risky. You could delete data vital to your website or, as it relates explicitly to the Direct Messages, the wrong chats.
Time-Consuming: First, you must identify the user in your WordPress user list by looking up their ID. Then, you must manually go to your database management tool, log in, locate the correct chat(s), and then delete them.

The Direct Messaging Admin Center eliminates the above issues, removing the pain of deleting chats from the database.

Chats are easily identified by username within the Admin Center, and once a user is deleted from your website, all of their chats are deleted as well.
Eliminate the risks by no longer having to go into your database to clean out conversations.
You can save loads of time by not having to first identify the users and then go into your database to remove conversations.

Do Admin-Deleted Chats Also Get Removed From the User's Direct Messaging Screen?

Yes. Chats are also immediately removed from the front end of your website, so your users aren’t viewing conversations that no longer exist.

Can I See This on a Working MyListing Website?

No, this is a back-end solution, not a front-end one. However, I do show this working on a MyListing website within this introduction video.