How to Create Custom Thank You Page Redirects for MyListing Websites

By default, when customers place an order on your MyListing website, they are left to wonder what happens next. This can lead to a poor user experience.

Furthermore, MyListng website owners are missing out on potential revenue, by not guiding people down a sales funnel where they can help customers get even more value from your offerings.

This guide will teach you how to set up redirections after purchase, which is great for onboarding customers, sending customers further down your sales funnel, saying thank you, and more.

Solution Setup

Installation

  1. Install and activate the Thanks Redirect for WooCommerce plugin.
  2. Click the ‘Skip’ button to opt out of any special permissions.

Global Redirect

If you want to redirect all customers to the same page, upon checkout, then this section is for you. Otherwise, if you wish to do custom redirections, please skip down to the ‘Custom Redirects’ section.

  1. WooCommerce > Products > Thanks Redirect for WooCommerce.
  2. Check the ‘Enable Global Redirect’ box.
  3. Specify the URL of the page you wish to redirect all customers to.
  4. Specify a URL that customers will be redirected to should their order fail.
  5. Add the corresponding pages mentioned in your URLs, to your website.

Custom Redirects

In this section, I cover how to create custom redirects based on specific products that are purchased. This can be very useful when you want your customers to see a unique page that has a unique message, specific onboarding instructions, etc.

  1. Edit any product that you wish to have a custom checkout redirection applied.
  2. Specify the URL of the page you wish to redirect all customers to.
  3. Specify a URL that customers will be redirected to should their order fail.
  4. Add the corresponding pages mentioned in your URLs, to your website.

While my screenshot shows the ‘Thank You’ page URL just like I show in the ‘Global Redirection’ section, this is just for illustration purposes. I actually create multiple, custom thank you pages, which I’ll discuss later in this guide.

IMPORTANT: Be sure you have not enabled the ‘Global Redirect Settings’, otherwise, the custom redirects will not work.

Failure Redirects

In my screenshots, I show the failure redirect URL as being the store and the thought there is to send customers back to your store to give purchasing another shot. There are a number of ways to go here and we’ll cover my approach later in this guide.

My Redirection Approach

In this section, I cover how I set up my own MyListing websites, where I sell Listing Packages/Subscriptions, Listing Promotions, and Services.

Listing Packages / Subscriptions

After a customer purchases one of these (subscriptions in my case), I redirect them to a page named ‘Reach Further’.

My ‘Reach Further’ page thanks the customer for being part of my community and gives them a couple of choices/paths to go down.

One of the choices is to simply visit their Account Dashboard, where they can manage their Listings, view their account information, manage their membership, etc. 

The other choice is to continue scrolling down the page where I introduce them to ‘Listing Promotions’, ‘Deals’ Listing Type, ‘Partner Discounts’, and ‘Member Giveaways’.

In short, the second choice I present helps the customer to understand how to make their Listing have a bigger presence on my platform, save money, and win stuff.

Listing Promotions

As I mentioned above, my ‘Reach Further’ page includes a section for ‘Listing Promotions’. That section briefly describes what Listing Promotions are and then includes a call to action to read more about them.

My goal is to educate customers to the point they fully understand the benefits of promoting their Listings and how to go about it.

If a customer ends up purchasing a ‘Listing Promotion Package’, I have a custom redirect to your ‘Services’ page, which lets the customer know that I offer help with all things related to building directories.

Services

If a customer purchases services from me, I have a custom ‘Thank You’ page redirection set up, where I educate them about the onboarding process.

I walk them through the steps on what to expect next, how to get in touch with me, etc, which is a nice alternative to just leaving the customer hanging and wondering.

Failure Redirects

I created a custom page named ‘Oops’, that like my “Reach Further’ page, gives the customer two choices/paths.

One of those paths is to go back to my store and the other is to use my website’s chat feature to strike up a conversation with me, so I can work through the problem in real-time.

Video Tutorial

Wrap Up

Setting up custom redirections based on the product purchased is a great way to educate, onboard, sell more products/services, add some personalization to your processes, and more.

I’ve given you the easy steps to roll out a no-cost solution, so all you need is to put forth a small bit of effort on your part, which could have payoffs.

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WooCommerce Subscriptions Ready

The latest version of the WooCommerce Subscriptions plugin is included (unlicensed) and once you have a Starter Site in hand, you can easily put in your own pricing, package features, graphics, etc.

Should you not wish to use WooCommerce Subscriptions, you can simply turn the Listing Subscription packages into standard MyListing packages in just a few clicks and be on your way.

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