By default, when customers place an order on your MyListing website, they are left to wonder what happens next, which leads to a poor user experience.
Furthermore, MyListing website owners are missing out on potential revenue by not guiding people down a sales funnel where they can help customers get even more value from your offerings.
MyListing Pro helps you easily create a better user journey experience with custom thank-you page redirects, and this guide will show you how.
Key Takeaways
- MyListing Pro handles thank-you page redirects through its WooCommerce module.
- You can send every buyer to one global page after checkout or assign redirects by product.
- Product-based redirects work well for onboarding, follow-up messages, and upsells.
- The article’s examples use different redirect pages for Listing Subscriptions, Listing Promotions, etc.
- The setup is simple once MyListing Pro is installed and WooCommerce redirects are enabled.
Solution Setup
- Install and activate the MyListing Pro plugin.
- MyListing Pro > WooCommerce > Enable
Global Redirect
This section is for you if you want to redirect all customers to the same page during checkout. Otherwise, skip to the Custom Redirects section if you want to set up custom redirects based on the product purchased.
- MyListing Pro > WooCommerce > Custom URL Redirects > Redirect After Checkout > Enable
- Select a page from the dropdown or enter a custom URL.
Custom Redirects
In this section, you’ll learn how to create custom redirects based on specific products purchased. This can be very useful when you want your customers to see a unique page with a unique message, specific onboarding instructions, etc.
- MyListing Pro > WooCommerce > Custom URL Redirects > Redirect by Purchased Product > Enable
- Edit the WooCommerce product you want to assign a redirect to.
- Custom Redirect URL > Select a page from the dropdown or enter a custom URL.
- Redirect Priority > Optionally set a priority.
My Redirection Approach
In this section, I cover how I set up my own MyListing websites to sell Listing Subscriptions, Listing Promotions, and services.
Listing Subscriptions
After a customer purchases a Listing Subscription, I redirect them to a Reach Further page that thanks the customers for being part of my community and gives them a couple of paths to go down.
One path is to visit their account dashboard, where they can manage their listings, view their account information, manage their membership, and more. The other path is to continue scrolling down the page where I introduce them to Listing Promotions, deals, partner discounts, member giveaways, etc.
The second path helps the customer understand how to increase their listing’s presence on my platform, save money, and win stuff.
Listing Promotions
As mentioned above, my Reach Further page includes a section for Listing Promotions that briefly describes them and also has a call to action to read more about them. My goal is to educate customers on the benefits of promoting their listings and how to do so.
If a customer purchases a Listing Promotion Package, I have a custom redirect to a services page, which lets the customer know that I offer help with all things related to building directories.
Services
If a customer purchases services from me, I have a custom “Thank You” page redirection set up to educate them about the onboarding process. I walk them through the next steps and how to reach me, so they don’t feel lost.
Frequently Asked Questions About Custom Thank You Page Redirects For MyListing Websites
How Do I Redirect Customers After Checkout in MyListing?
Install and activate MyListing Pro, then turn on the WooCommerce redirect options inside MyListing Pro. Thereafter, choose a global redirect or assign one to a specific product.
Can I Send Every Customer to the Same Thank You Page?
Use the “Redirect After Checkout” option. That sends all customers to one page after purchase, which is ideal when you want the same next step for every order.
How Do I Use Different Redirects For Different Products?
Use the “Redirect by Purchased Product” option and assign a redirect URL in the product editor. That lets each WooCommerce product send buyers to its own page.
What Should I Put On A Thank You Page?
A useful thank-you page gives the buyer a clear next step, like account access, onboarding instructions, a related offer, or a brief message about what happens next.
Why Use A Custom Redirect Instead Of The Default Thank You Page?
A custom redirect keeps customers moving after checkout instead of stopping at a generic confirmation screen. It gives you a clean place to handle onboarding, education, or an upsell.