Direct Messaging
Responsibly provide direct messaging and make more money.
MyListing offers a direct messaging feature that lacks important functionality and adds unnecessary bloat to your website.
MyListing Pro unlocks new features that help you comply with privacy laws, protect your users, reduce website bloat, and make more money.
GDPR & Privacy Compliance
When a user requests that their account be deleted, all of their direct messages can automatically be deleted as well. This complies with “the right to be forgotten” laws.
Conversation Monitoring
Custom Auto-Reply
Website admins can now provide automatic auto-replies via email, so the sender is no longer left to wonder. The global reply message is customizable, and so are the auto-reply intervals.
Reduce Website Bloat
The days of needing to go into your website’s database to clean out stale messages are over! Website admins can now quickly remove messages from their website, selectively or in bulk.
Make More Money
Feel confident in charging more for your listing packages with these powerful new MyListing Direct Messaging features that you can offer your customers or gain back the trust of past customers.
Feature Request
Are there additional features that you would like to see within this module or MyListing Pro? If so, I would love to hear your ideas. Purchase MyListing Pro and submit your requests in the Pro Community.
Direct Messaging Introduction
Direct Messaging. Easy as 1-2-3.
Frequently Asked Questions About Direct Messaging
How do we configure this module?
Once the module is enabled, most of the features are as well.
You can optionally enable auto-replies and configure the associated settings, such as the auto-reply delay and auto-reply message.
Can we customize the auto-reply message?
Yes, and we even provide some dynamic placeholders if you wish to use them.
- {sender_name}
- {receiver_name}
- {sender_email}
- {receiver_email}
- {listing_name}
- {site_name}
Do admin-deleted chats get removed from the user's direct messaging screen?
Yes, they are immediately removed to prevent users from viewing conversations that no longer exist.Â
Can't we manually delete chats from the database without this module?
Yes, but it’s painful, dangerous, and time-consuming.
The Pain
- Limitations: Chats stored in the database are identified by user ID rather than username. Furthermore, when users are deleted from your website, their chats remain in the database.
- Dangerous: Any time someone manually edits the WordPress database, it’s risky. You could delete data vital to your website or, as it relates explicitly to the Direct Messages, the wrong chats.
- Time-Consuming:Â First, you must identify the user in your WordPress user list by looking up their ID. Then, you must manually go to your database management tool, log in, locate the correct chat(s), and then delete them.
The Fix
The Direct Messaging module eliminates the above issues, removing the pain of deleting chats from the database.
- Chats are easily identified by username, and once a user is deleted from your website, all of their chats are deleted as well.
- Eliminate the risks by no longer having to go into your database to clean out conversations.
- You can save loads of time by not having to first identify the users and then go into your database to remove conversations.
Can we see this on a live MyListing website?
This is a back-end solution, so the only way to see this in action is by watching the introduction video.
What happens if we disable this module or uninstall MyListing Pro?
Your site will go back to MyListing’s default design and functionality.
Do you offer free support for MyListing Pro?
Yes, current MyListing Pro customers can get support in the Pro Community.Â
If you need additional (paid) support for your MyListing website, check out our services.
How Can I Help?
Book a Free Consultation or Submit Pre-Sales Questions