Terms of Service

Please read this Terms of Service (“Terms,” “Terms of Service”) carefully before using our website (“our website,” https://mylisting.club) operated by MyListing Club, a(n) Sole Proprietorship formed in North Carolina, United States (“us,” “we,” “our,” “Club”), as this Terms of Service contains important information regarding limitations of our liability.

Your access to and use of our website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including, but not limited to, visitors, users, and others who wish to access and use our website.

You agree to be bound by these Terms by accessing or using our website. If you disagree with any part of the Terms, you do not have our permission to access or use our website.

Products

Our products are not to be resold or redistributed. Doing so will result in a permanent ban from all our entities and will result in permanent loss of all licensing obtained through us.

Starter Sites

Starter Site or Lite Starter Site clients are required to provide a new/clean WordPress install prior to delivery. Once they are delivered, there are no refunds.

Managed MyListing, MyListing Website Care & Kinsta Hosting

Customers who use the Managed MyListing, MyListing Website Care, or Kinsta Hosting services must use a valid email address regularly reviewed for incoming communication when signing up for them. We use the customer’s email address on file for communication, and the customer should ensure that emails from our domain (mylisting.club) can be successfully received.

Customers are automatically billed as part of a monthly subscription and are responsible for making payments when they are due. Failed payment notifications are sent out immediately. If payment is not made by the 14th day of the customer’s billing cycle, their website is backed up and then deleted from our Kinsta hosting account, website care (if applicable) is terminated, and all licensing (if applicable) is terminated.

Kinsta Disk Space Add-on

We offer 20GB disk add-ons (at our cost) for those needing more hard disk space. Our clients pay what we pay, as we are simply passing our costs onto them. As such, we have a strict policy for collecting payment.

Failed payment notifications are sent out immediately. If payment is not made by the 14th day of the customer’s billing cycle, their website is deleted from our Kinsta hosting account, and services are canceled.

Malware Cleanup & Potential Fees

If your website becomes infected with malware, Kinsta will clean it up for free as part of its ‘Security Pledge.’ Kinsta is providing this free service that customers would otherwise have to pay someone to complete for them, so it only makes sense for customers to work with Kinsta to ensure the integrity of their website.

As part of that cleanup, Kinsta typically requires follow-up tasks to ensure the security and integrity of your website. Kinsta communicates the follow-up tasks to the Kinsta account holder (MyListing Club), and we will then relay those tasks to you.

You must complete any required follow-up tasks immediately and confirm with us that you have done so. Otherwise, you are subject to a $100 fee to reimburse us for covering the fees levied by Kinsta. Additionally, Kinsta may disqualify your website from being covered under the ‘Security Pledge’ and no longer provide free malware removal services for your website.

If we get charged a $100 cleanup fee and are not reimbursed, we reserve the right to take the necessary steps to recoup the fee, including, but not limited to, locking access to the site (back and front end).

Customers who fail to comply with the ‘Malware Cleanup’ procedures outlined in these terms will no longer be permitted to sign up for the Club’s Kinsta Hosting plan, and no refunds will be given if attempts are made to do so.

Deleted Websites

The following applies if a website has been deleted from our Kinsta hosting account due to failed payment.

  • We are not obligated to back up, supply, or restore deleted websites.
  • We charge a one-time fee to assist with deleted website restoration.
  • Our prices change, so customers who sign back up are not guaranteed to get their previous subscription price.

Deleted Site Delivery

  • We will make one attempt at delivery per purchase.
  • We are not responsible for and have no insight into the contents of the website files.
  • We are not responsible for the services provided by WeTransfer.
  • We are not responsible for the successful receipt of the website files due to SPAM blocking, malfunctioning email, etc.
  • Once delivered, we will delete the website files from storage.
  • Use this service at your own risk.

Premium Solution Licensing

We provide premium solution licensing to our clients, and they agree to adhere to the terms below if they are using said licensing.

  • We own the accounts and licensing for all premium solutions.
  • Our clients are prohibited from contacting vendors directly for support.
  • Contacting vendors directly for support will result in a permanent ban from all our entities and will result in permanent loss of all licensing obtained through us.
  • While we do not foresee any issues and will always do our best to ensure the licensing of premium solutions remains undisrupted, we cannot guarantee that they will be licensed indefinitely.
  • We reserve the right to permanently revoke premium solution licensing without notice if clients generally act in bad faith or are abusive or disrespectful towards any of our employees.

Termageddon

We offer the Termageddon website policy solution at a discount as part of an annual subscription. Customers are automatically billed and are responsible for making payments when they are due.

Failed payment notifications are sent out immediately. If payment is not made by the 14th day of the customer’s billing cycle, their Termageddon account, along with all associated policies, is deleted.

Website Support

We offer Website Support as a stand-alone service. Support time must be used within six months of purchase and cannot be used for custom development.

Custom Development

We offer Custom Development as a stand-alone service. This service is only available to those with an active Managed MyListing subscription or an active (and qualifying) MyListing Website Care subscription.

Once we deliver a solution as part of this service and the customer signs off on a project’s completion, we become the solution owner and retain all rights to it. Customers may use the solutions on their websites, but they are not to compete with us by giving away or reselling them.

Chargebacks

We can be easily reached for questions, support, etc. to ensure customer satisfaction. As such, chargebacks are not tolerated. Chargebacks (attempted or successful) will result in a permanent ban from all our entities and will result in permanent loss of all licensing obtained through us.

InfluenceWP Membership

Memberships are free as long as our customers maintain at least one active Club subscription.

Review Our Full Terms of Service

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Club Guarantee

If you notice an issue with this product, I’ll fix it for free and get you an updated version.

Club Guarantee

If you notice an issue with a Club Product and the problem exists on the corresponding Starter Site, I’ll fix it for free.